![]() The most advanced IT system in the world isn't going to be helpful if your business loses physical files that it needs to operate effectively. Many businesses still rely on paper documents for critical business processes. How much productivity would you lose for every day and hour without essential data? How many existing customers and repeat business might be put at risk due to an extended outage? How many new sales and new customers would you fail to get during the downtime? What impact could this have on your company's reputation? This is where data backup, disaster recovery plans, data protection come into play. Documents, databases, sales orders, billing, customer support, scheduling. Now imagine how some or all of your company would-or wouldn't-continue to function if hit by a larger IT outage that made your data, and possibly also the applications that create and use this data unavailable. Suddenly, you have to create or remember workarounds - while simultaneously trying to get your devices and data restored. Think about how difficult it is to do your own job when there's a problem with your smartphone, your computer, or your shared databases. There are good reasons why data backup and disaster recovery are usually considered to fall under IT. It's also important to remember technological infrastructure isn't the only point of failure to consider. However, just because outages have become less likely doesn't mean they can't wreak havoc on a business that isn't adequately prepared. The cloud and managed IT services have made technology a highly reliable proposition for smaller organizations. Most businesses today would grind to a halt without the key documents, data and records they rely on to conduct day-to-day business.
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